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FAQ Page

When will I be charged for my box?

Subscriptions renew on the 1st of every month

Is there an option to request what i would like in my box?

We like to surprise our customers with new and exciting books and activities each. for a limited time after the books and activities are on sale via our store.

Can I update my card payment?

Via our website head to the subscription bar at the top and in the drop down menu click account login. this then takes you to your customer profile on our payment provider, where you can update your details

When will my boxed be shipped?

Customer signs up before our shipping cut-off, the 6th. They receive their first box between the 16th and the 20th of the current month and are re-billed on the first of the following month, and the first of each month going forward.

Customer signs up after the shipping cut-off, the 6th. They are shipped their box between the 16th and the 20th of the following month and are re-billed on the 1st of the month after that. This will stop customers being billed twice before receiving a box.

Can I skip next months box?

Yes you can and the good news is that it is easy! Simply login to your account or drop us an email at [email protected]

I would only like to receive this box once would i have to subscribe?

Yes, you would need to subscribe to receive a box.

How do I change my address

Log Into your account ‘ Shipping Address’ ‘Edit’ and enter your new address

Can i know what's in the box before i subscribe?

We like to keep our boxes a surprise for all our subscribers

I'm going away, please can i pause my subscription?

Yes you can and the good news is that it is easy! Simply login to your account or drop us an email at [email protected]

Can I change the date I’m re-billed?

Sure, Send us an email and we can arrange this for you. [email protected]

Whats in the box?

Each box contains 2/3 books along with our Woke Babies activity pack.

Why is it only black children's books?

In 2017 children’s books that had a black protagonist were 1% of the books being published within the UK. Our aim is to ensure black children books are more widely distributed and also show the large demand there is for black books.

Is this just for black children?

Absolutely not! Woke Babies is for ALL children. 

Do You Have Any Questions For Us?

We are currently experiencing some shipping delays due to the effects of COVID19 !